1. Virtual Currency Purchases

All purchases of virtual currency ("Coins") in Mountie spin:

• Are non-refundable except as required by law
• Grant a license to use virtual items, not ownership
• Have no cash value and are not redeemable for money

2. Subscription Services

For any premium subscription services:

• You may cancel at any time, but no refunds for unused periods
• Cancellation takes effect at the end of current billing cycle
• We may offer refunds at our sole discretion for exceptional circumstances

3. Unauthorized Charges

If you believe an unauthorized purchase was made:

• Contact us immediately at support@Mountiespin.com
• Provide transaction details and proof of purchase
• We will investigate and resolve within 14 business days

4. Technical Issues

For technical problems affecting purchases:

• Report the issue within 48 hours of purchase
• We may restore lost virtual items instead of issuing refunds
• Provide screenshots or other evidence of the issue

5. Statutory Rights

This policy does not affect your statutory rights under:

• Consumer protection laws in your jurisdiction
• App Store/Google Play refund policies (for mobile purchases)
• Credit card chargeback rights (for unauthorized transactions)

6. Refund Requests

To request a refund (where applicable):

• Email refunds@Mountiespin.com with purchase details
• Include receipt/transaction ID and reason for request
• Allow 5-10 business days for processing

Refund eligibility will be determined on a case-by-case basis.

7. Changes to This Policy

We may update this Refund Policy periodically. Changes become effective when posted on this page.

8. Contact Us

For questions about our Refund Policy, contact us at:
support@Mountiespin.com